Returns & Exchanges

At MISSHA US, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unopened and unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the products in their original packaging, ensuring all items are unopened and includes a copy of your packing slip.

• 3.
  Ship the Items

  Affix the provided shipping label or use a trackable shipping service to send the package back to our fulfillment center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.